TRAUMA-INFORMED CARE

Trauma-Informed Care (TIC) is now being applied to nonprofits, schools, homeless shelters, hospitals and other agencies serving trauma survivors. Similar to Post Traumatic Stress Disorder (PTSD), the concept of TIC was developed as a result of the effects of trauma on war veterans. (Wilson, Pence & Conrad, 2013).

In the 1990s, the Substance Abuse and Mental Health Administration (SAMHSA) further explored the concept through empirical research and expanded TIC to incorporate all levels of an organization, especially in direct service of traumatized individuals. The goal of ZAP is to train more legal professionals in trauma-informed processes.

THE MAIN TENETS OF EMPLOYING A TRAUMA-INFORMED APPROACH INCLUDE:

  • Providing basic knowledge of the impact of trauma on the brain and body, while being equipped with the tools to serve victims appropriately and effectively
  • Placing consistent emphasis on safety, trustworthiness, choice, collaboration, and empowerment
  • Building and maintaining trust through transparency and communication
  • Empowering and giving voice to clients through a shared decision-making process
  • Providing culturally responsive services and ensuring staff is aware of the connection between oppression and trauma
  • Recognizing everyone in the organization has a role to play in being trauma-informed
  • Employing a strengths-based approach that acknowledges people’s skills while appreciating their struggles from potentially overwhelming experiences

©2018 Zero Abuse Project